When you have an issue with your roof, it’s no time to test out an unproven newcomer!
Every year, some new roofing companies pop up around Texas. Many of them are legitimate, while a few bad apples – who often go door to door after big storms – never do any real roofing.
But even with the best of intentions, most new roofing firms fail within the first few years.
While there’s plenty of demand for a roofer Austin TX can count on, most teams fall short when it comes to delivering excellent quality and customer service. It’s tough to build the right team, access the right roofing materials at the right price, and get the job done right every time.
When it’s time to pick a roofer Austin TX raves for, you should go with a proven name.
Longhorn Roofing has been around for more than 30 years and holds an “A+” BBB rating.
Why an “A+” BBB Rating Really Matters When Choosing a Roofer Austin TX Trusts
There might be dozens of places where you can look for roofer reviews these days, but it wasn’t always so. Long before Yelp or even Angie’s List, there was the Better Business Bureau.
Founded in 1912, the BBB is a private nonprofit including dozens of local chapters throughout the U.S. and Canada. For more than 100 years, a high BBB rating has been a mark of trust that shows customers a business engages in fair dealing and responds to complaints effectively.
When it assigns a letter grade, the BBB evaluates 17 factors about a company’s reputation.
Many of these have to do with customer care. Whether disputes are settled to the satisfaction of the real customer making the complaint is a major consideration. Businesses are also looked at in terms of their adherence to guarantees, warranties, and other written contracts.
Longhorn Roofing is an “A+” BBB Accredited Business
A BBB accredited business is one that has taken steps to ensure honesty and transparency in all of its dealings with customers. Accredited businesses are thoroughly vetted and agree to continue upholding BBB standards throughout the life of the business.
Longhorn Roofing has been accredited since 1989 – more than 30 years. You’ll also find that all our customer reviews submitted through BBB have been “5 stars.” Our dispute resolution policy meets BBB’s rigorous expectations, but we rarely need to use it!
BBB ratings have some “meat” behind them. So, even if you’re not sure about sites like Yelp or Google Reviews, you can be sure the BBB is watching out for you ... and so will Longhorn Roofing.
At Longhorn Roofing, we want to be the roofer Austin TX turns to for many years to come. Before we put up a single shingle, we provide you with a complete written estimate. There are no surprises with us: whether it’s a repair or a full replacement, we strive for excellence.
Time to stop searching and start roofing? Just call the team at Longhorn Roofing today.