Last Updated: October 6, 2026
Longhorn Roofing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through austinlonghornroofing.com, by phone, and by text. It also explains how we use that information and the choices you have.
1. Information We Collect
Information you give us. When you request an estimate, schedule an inspection, call, text, or contact us, we may collect your name, phone number, email address, property address, and details about your project.
Information collected automatically. When you visit our website, we and our service providers use cookies and similar tools to collect information such as your IP address, browser type, device type, pages visited, how you found our site, and general location based on your IP address.
Calls, texts, and messages. When you call, text, or message us, we may collect the phone number you contact us from, the date and time, the page or ad that led you to contact us, and the content of the conversation. Calls may be recorded for quality and training, with notice where required by law.
2. How We Use Your Information
We use your information to:
- Respond to your requests and schedule inspections and service
- Provide estimates, contracts, invoices, and project updates
- Send scheduling and project messages by text or email
- Improve our website, services, and advertising
- Comply with the law and protect our rights
3. How We Share Your Information
We do not sell your personal information for money.
We share information with service providers who help us run our business, such as customer relationship management (CRM) and marketing platforms, call tracking and call recording services, payment processors, email and text messaging platforms, and website hosting. They may use your information only to provide services to us.
We may use analytics, advertising, and marketing tools to measure site traffic, show our ads to people who have visited our site, and understand who is interested in our services. These may include Google Analytics, Google Ads, Meta (Facebook), HubSpot, and visitor identification tools that may combine your site activity with information from other sources. These tools use cookies and similar technologies, which you can manage as described in Section 5.
If your project involves an insurance claim, we may share project details with your insurance company at your request.
We may also disclose information when required by law, to protect our rights or safety, or as part of a sale or merger of our business.
4. Text Messaging (SMS)
Program description. Longhorn Roofing sends text messages about your project or service, including scheduling, estimates, and updates. By opting in, you agree to receive these messages at the mobile number you provided. You must be 18 or older to opt in.
Message frequency. Message frequency varies.
Opt out. Reply STOP or OPT OUT at any time to unsubscribe. Reply HELP for help. We will confirm your opt-out by text. To rejoin, sign up again.
Cost. Message and data rates may apply. Contact your wireless provider for details.
Delivery. Carriers are not liable for delayed or undelivered messages.
No sharing. We do not share your mobile number or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties.
5. Cookies and Your Choices
When you first visit our site, a cookie banner lets you accept or decline non-essential cookies. You can change your choices anytime through the cookie preferences on our site, including the “Do Not Sell My Personal Information” option. You can also block or delete cookies in your browser settings, though some site features may not work properly.
To opt out of personalized ads more broadly, visit Google Ads Settings, Facebook Ad Preferences, or the Digital Advertising Alliance at optout.aboutads.info.
Do Not Track. Our website does not respond to browser Do Not Track signals. You can manage tracking through our cookie banner instead.
6. Your Choices
You may ask us to:
- Tell you what personal information we have about you
- Correct inaccurate information
- Delete your information, subject to records we must keep
- Stop sending you promotional messages
- Opt out of the sale or sharing of your information for advertising
To make a request, contact us using the information in the Contact Us section. We may need to verify your identity before responding.
7. How Long We Keep Information
We keep your information as long as needed to provide service, maintain customer and warranty records, and meet legal, tax, and insurance requirements. When it is no longer needed, we delete or de-identify it.
8. Security
We use reasonable measures to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.
9. Children
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. The “Last Updated” date at the top shows when it last changed.
11. Contact Us
Longhorn Roofing
708 Navigator Dr, Austin, TX 78717
Phone: (512) 478-2500
Email: tomgreenone@gmail.com